We recommend the TEAMVIEWER software to allow remote access via the internet to your PC. Click on the TEAMVIEWER ICON below to download a compatible version so that we can login remote to check your computer and fix whatever issues you may have. Please note that Teamviewer will create a RANDOM password each time you run it so we cannot login after you exit and restart teamviewer unless you wish for us to setup a permanent / set password for unattended remote access. Click on the icon below to download Teamviewer version 9.